How Coronavirus (COVID-19) affects you

Message to Whizdom Contractors Regarding Covid-19 Virus 

Whizdom have an obligation under the Work Health and Safety Act 2011 to provide a safe workplace for their staff adn for others who interact with that business or worplace.

Whizdom would like to provide assurance to our contractors that we are prepared should the local impacts of Covid-19 change.  Our aim is that support for our contractors continues to be provided with no, or minimal, disruption. 
Whizdom have a business continuity plan in place to ensure our contractors needs will be addressed, and our operations continue to be provided with no, or minimal, disruption.

Whizdom will be taking our guidance from World Health Organisation, Australian, ACT Government and the Fair Work Ombudsman. This webpage will be updated as further instructions are released from these Organisations and Government Departments.

Change to Working Conditions

If your working conditions change or you have been requested by the client or Agency to work from home or a remote location,  it is your responsibility to advise Whizdom as soon as possible via along with the written directions and communication you have received from the client or Agency.

Working from Home Work Health & Safety 

A client or Agency may request contractors who can perform their roles from home and have the appropriate IT access conduct their role from home.  Once Whizdom have received confirmation from both contractor and client, we will provide you with a link to WorkPro ‘Working from Home Safely’ module, a safety ‘checklist’ and the ‘Privacy’ module.

These modules are designed and built by our workforce compliance partner, WorkPro for the impacts of Covid-19. These modules are used to ensure that all staff regardless of whether they have agreed to regular working from home arrangements already or are directed to work from home for a limited period for any reason, remain safe and healthy. 

Stand Downs

If the client or Agency is directed to close to protect the health and safety of the workforce or customers (and your role can not be performed from home) a stand down period without pay may be implemented.  This will always be dealt with based on the individual circumstances of the area and direction of the client or Agency.  

We would expect for contractors the default position is if you are not working, you will not be paid unless advised otherwise by the client or Agency.

We encourage you to have discussions with the client or Agency regarding the possible length of the stand down period and if different conditions for contractors apply in these circumstances, as further information is released from Government Departments. 

Continuing to Work Onsite

Contractors working onsite are to observe the reasonable instructions for health and hygiene of the location.  The situation is changing rapidly so it is best to stay up to date regarding the hygiene and health standards, please refer Department of Health website for guides and advice on: 

          Good hygiene

          Self-isolation; and

          Social distancing

It is your responsibility as the contractor to inform Whizdom and the client or Agency immediately if:

a) You have tested positive for Covid-19

b) Practising self-isolation or have been exposed to a potential case

c) Undertaken any recent international travel

Timesheets and Payment of Wages 

Whizdom have the technology and capability to work remotely and we have the business continuity planning in place to ensure our contractors needs will be addressed.   

If you are required to work from home and do not have access to the client’s timesheet/payment system we are able to provide a timesheet and work with you and client on best practice procedures for approval of timesheets and invoices.  It is still important and legal requirement to maintain accurate records as required and deemed by clients. 

Stay at Home - Stop the Spread

Please stay at home and do not attend the worksite or any external meetings if you have any symptoms of COVID-19, instead seek medical attention as recommended by the Department of Health.  You must also stay at home if you have been around anyone that is showing symptoms of COVID-19. 

You can read the latest announcements about Covid-19 and up-to-date advice about your situation:

    - News and Media

    - Resources on Covid-19

Updates through WhatsApp and COVIDSafe App

A WhatsApp account has been set up for government messaging, this will assist you to get accurate and timely information about what is being done by governments around the country.  To access the service, Australians will need to download WhatsApp, then go to an internet browser and visit 

The COVIDSafe App helps State and Territory health official to quickly contact people who may have been exposed to coronavirus.  For further information please visit

How to protect yourself and others

Everyone must practise good hygiene to protect against infection and prevent the virus from spreading.   For more information on what you can do to help slow the spread of Covid-19 in Australia, please refer to the Department of Health website for guides and advice on:

   - Good hygiene

   - Self-isolation

   - Social distancing​

Or visit the World Health Organisation (WHO) for:  

7 steps to minimise infection From the World Health Organisation (WHO)

Employee Assistance Program (AccessEAP) - Look out for yourself and others during these difficult times.

We understand the impact of COVID -19 can cause concern so if you are experiencing anxiety or have concerns about personal or work related topics, please feel free to access our EAP service AccessEAP anytime on 1800 818 728.

Thank you for your support during this time. If you have specific questions regarding the emerging situation, please do not hesitate to contact your Contractor Care Manager at  

Free Flu Vaccinations 

In this unprecedented time Whizdom would like to offer free flu vaccinations to its employees, contractors and ACT CPBS staff.  We have been speaking to the Pharmacist in Kaleen (Gwydir Square) regarding Flu injections for our team.

The Pharmacist has advised that the medical advice for this flu season is to get one injection now and another in August as the season is expected to go through to October and the current vaccine gives approximately four months protection.

We will need an early indication of your interest in taking up this offer so that the Pharmacy can order in enough of the vaccine.  To avoid possible delays/difficulties in getting the vaccine we will be arranging the vaccinations for as soon as possible.  It would be appreciated if you could respond by return email with your interest in taking up this offer by cob Thursday 27 March.  

Once we have an indication of numbers, we will come back to those who have expressed an interest with the dates the vaccine is available. If you have missed the cut off date, please advise if you would like to take the offer up in August.


Link to Remote Work Policy for Whizdom Contractors.