Technical Support Officer

Technical Support Officer

Job Title: Technical Support Officer
Contract Type: Contract
Location: Canberra
Salary: Competitive Salary
Start Date: 2019-05-29
Reference: V-36222
Contact Name: Fiona Zielinski
Contact Email:
Job Published: May 30, 2019 13:59

Job Description

Technical Support Officer



About the role:

Our client requires a suitably qualified and experienced Technical Support Officer (TSO) for a period of 11 months to support  the introduction into service of the deployable RapidEnvironmental Assessment capability.  While the skill set indicates the requirement for a tertiary qualified engineer the duties and responsibilities are closer aligned for a former technical Leading Seaman or Chief/Petty Officer. 

Skills and qualifications:

  • Be accountable for organising their workflow and making independent decisions relating to their area of responsibility. They will interpret and provide technical advice within the materiel management function area based on legislation, policy and procedures. They will undertake specialist research  and analysis, conduct investigations and perform procedural,  clerical, administrative support work to achieve results;
  • Engage and communicate with stakeholders to identify, respond and provide advice on issues to achieve an operational work unit and outcomes;
  • Monitor and review the procedures, processes,  management and delivery of preventative and corrective maintenance to allocated materiel logistics platforms and systems in accordance  with legislative and organisational  requirements;
  • Investigate and resolve problems using expertise, taking the initiative to identify alternative courses of actions.  Process TM200, URDEF, PIR, ECPs and develop informed practical responses;
  • Support the Configuration Manager to plan, monitor and control the development of configuration changes IAW Configuration Management Policy to meet the priorities for implementation and monitor installation until receipt of configuration change completion reports;
  • Provide Technical Writing support.  Review, monitor, analyse, implement  and maintain materiel logistics plans, correspondence, briefs, reports  and processes  and procedures related to the maintenance support system for allocated systems;
  • Provide advice and support to the materiel logistics team for Transition of the allocated systems Into Service and to maintain the effectiveness  and efficiency of the maintenance support  system for the allocated systems; and
  • Understand or have an awareness of the Operational Command and Control of Logistics at Strategic, Operational and Tactical Levels and its effect on allocated materiel logistics material platforms.
For further information please contact Fiona Zielinski at