ICT Trainer

ICT Trainer

Job Title: ICT Trainer
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2019-06-11
Reference: V-36311
Contact Name: Kelly Shockley
Contact Email:
Job Published: June 12, 2019 16:38

Job Description

The Role:

The ICT training and eLearner contractor will assist The Department to develop and deliver ICT training in a number of areas. At present there is a risk of single points of failure as a result of restrictions placed on APS staff recruitment activities and specialist knowledge held by individual staff members. An initiative for cross-skilling and transferring knowledge from key staff is underway, however limited staff numbers make these tasks difficult.

Key Duties: 

The trainer will:

  • Develop, coordinate and deliver ICT-related training for the department and partner agencies, including the development of eLearning packages to reduce the number of hours on face to face courses.  Courses include:
    • New Starter Checklist - Required courses for all new staff
      • ODIN Cables
      • ICN High
    • LANA and PSA - for staff with technical support roles at post
      • LANA Training Course
      • PSA Training Course
    • Partner Agency - for Partner (attached) Agencies in the use of Department ICT systems
      • Partner Agency ICN High, Cables and ICED/SPICED
    • EDRMS
  • Other training packages if work scheduling permits:
    • Video Conferencing
    • Graduate program ICT
  • Work with subject matter experts (SMEs) to update training material as required.
  • Manage all tasks associated with ESS PeopleSoft Enterprise Learning Management administrator including enrolling, updating and completing learner training profiles.
Skills and Experience Required:

The trainer should have following skills and professional practice:

  • IT systems training
  • Instructional design
  • Adult learning techniques
  • Proven eLearning development or other electronic training development and delivery methods.
It would also be an advantage to have the following skill set:

  • Certificate IV in Training and Assessment is desirable
  • ESS PeopleSoft Enterprise learning Module (ELM) administrator
  • Knowledge of ITIL Foundation and Change Management frameworks
  • Knowledge of PC hardware
  • Knowledge of records management principles and practices
Location and Contract Term: This is a Canberra based role. Contract 1 july 2019 - 30 June 2020. 2 x 1 year extension options pending budget and delegate approval.


Security Requirements: Applicants must be Australian Citizens to apply for this role. A NV1 security clearance is required.


How to Apply:

Applications close 17 June.

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Kelly Shockley 1300 944 936 for any further information