Application Support

Application Support

Job Title: Application Support
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2020-04-19
Reference: V-37387
Contact Name: Joanne Finchett
Contact Email:
Job Published: April 20, 2020 10:37

Job Description

Seeking an Application Support to to support the Chat system and end user base.

The Role:
  • Business hours support to the Chat system and end user base.
  • 24/7 hrs On Call support to the Chat system and end user base
  • Completion of all identified maintenance tasks on the Chat infrastructure
  • Monitor server performance to identify potential issues early
  • Perform server health checks
  • Perform routine maintenance tasks (i.e. application log checking)
  • Apply application hotfixes
  • Apply service packs
  • Review server event logs (daily) to identify errors
  • Document standard operating procedures
  • In addition to the sustainment and support responsibilities these resources will be utilised to assist in the Identification, design & implementation of infrastructure hardening for the Chat system.

Skills and Experience Required:
Essential Criteria

  • Windows Server administration
  • Understanding of application clustering in a Windows environment
  • Understanding of DNS and the various record types
  • Host file administration and configuration
Preferred Criteria

  • PowerShell scripting
  • Any MS SQL
  • Familiar with XMPP messaging protocol
  • Server application administration including M-Link, OpenFire and/or TacChat
  • Deep Secure Chat Guard administration
  • Familiar with Tigase
Location and Contract Term:

Canberra based. 12 Month Contract with possible extensions

Security Requirements:

Must be an Australian Citizen. NV2 Security Clearance

How to Apply:

Applications close 22 April 2020  

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Jo Finchett 1300 944 936 for any further information