Business Intelligence Analyst

Business Intelligence Analyst

Job Title: Business Intelligence Analyst
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2020-08-31
Reference: V-37817
Contact Name: Kelly Shockley
Contact Email:
Job Published: September 01, 2020 13:17

Job Description

The Role:

There are two streams of work that will be pursued:

Business Developed Applications (BDA’s)

a.           BDA’s represent a significant cost saving for the Department that has developed over many years. They primarily use Microsoft Office Macros, VBA, Access Databases and InfoPath forms.

b.           As the Department seeks to deliver a better Client and Staff Experience through upgrading its technology to contemporary versions, challenges exist with future release cycle/methodology of existing automation pathways.

c.           Many of our existing automations rely on MS Office Capabilities that are either end of life of may be so in the future, or will be subject to update frequencies that will make support for these automations difficult.


As a result of impending upgrades to office 365 and windows 10 there is a requirement to remediate existing BDA’s to ensure they can function and deliver these benefits into the future. 

Through a process of ideation the Department has developed a large number of use cases suitable for Automation using RPA tools.

a.           The Department has engaged a supplier with RPA expertise to conduct detailed process reviews and RPA suitability design work on the identified use cases and more generally on automation opportunities.

b.           A qualified program of work and backlog is currently being developed.

c.           Additional value stream use cases will develop over the life of this program and there will be a need for Process Mapping, process optimisation and solution design for new use cases. That will also require a re-prioritisation of the backlog to deliver the best value to the organisation.

The Department wishes to develop processes, artefacts and practices that support the building of this capability, and seeks an experienced business analyst with skills at process mapping and business process optimisation.


Skills and Experience Required:

- works with stakeholders to clearly understand and identify the core business issues and outcomes required to improve business performance

- researches and analyses the current state to best interpret the business problems

- utilises business improvement, innovation and design expertise to create opportunities for improvement and risk mitigation

- assesses costs, risks and potential benefits of the new approaches

- creates future state design documentation to clearly articulate improvements to business operations, services and products

- defines and develops change strategy

- contributes to organisational capability development and continuous improvement initiatives


Location and Contract Term: This role can be conducted in either Canberra, Melbourne or Chermside. Contract till March 2021. 2 x 6 month contract extension options pending budget and delegate approval.


Security Requirements: Applicants must be Australian Citizens to apply for this role. 


How to Apply:

Applications close 3 September.

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Kelly 1300 944 936 for any further information