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Analyst/User Experience Specialist

Analyst/User Experience Specialist

Job Title: Analyst/User Experience Specialist
Contract Type: Contract
Location: Canberra
Industry:
Salary: Competitive
Start Date: 2021-01-05
Reference: V-38345
Contact Name: Mohammed Samsam
Contact Email: mohammeds@whizdom.com.au
Job Published: January 05, 2021 18:14

Job Description

The Role:

One of our Federal Government clients is undergoing a series of major change initiatives including implementing an identity and access management system, Office 365 and cloud hosted applications.

These changes have allowed the department to take a new approach to the way users interact with departmental systems. To assist them with this new approach, they are seeking specialists to develop and implement human-centric information and processes that suit the needs of users across our business.

You will work with end user and technical teams to ensure that our client’s systems and services are easy for users to use and find information on and that their processes and workflows are clear and understandable. You must have excellent written, oral communication skills and a strong ability to understand and solve problems.

Essential Skills and Experience:
  • Strong communication skills, both written and verbal.
  • Ability to clearly articulate messages to a variety of audiences.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Problem solving and root cause identification skills.
  • Strong focus on end user needs and user focused solutions.

Location:  Canberra
Contract Term: 6 months with 2 x 12 month extension options
Security Requirements: Must be an Australian Citizen. Due to the work environment, our client has requested that all candidates must hold a current Baseline Security Clearance.
 

How to Apply:

Applications close Monday, 11 January 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates.