Technical Documentation Specialists

Technical Documentation Specialists

Job Title: Technical Documentation Specialists
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2021-05-24
Reference: V-39171
Contact Name: Joanne Finchett
Contact Email:
Job Published: May 25, 2021 19:19

Job Description

Seeking a Technical Documentation Specialist (Technical Writer) in Canberra for a 12 month contract engagement (with further 4 extensions) with our client.

The Role:

The successful candidate will complete the activities required to expedite the development, maintenance and remediation of documentation library associated with DSCS activities, including BAU support, projects and other remediation activities.

Will have technical writing experience as well as a good understanding of DSCB products and services (such as gateways, TACINT, messaging etc).

Engage across the directorate to assist with documentation as we improve our engineering maturity, ensuring all documentation is written to a consistent standard.

Engage with product management, transition and in-service build teams to determine the content needed and develop appropriate suite of documentation;

Control, monitor and evaluate content (on intranet as well as the Records Management System), to ensure quality, consistency and accessibility of information;

Design the content and appearance of complex information deliverables in collaboration with clients/users/stakeholders;

Moderate content and ensures it can be reused and is sharable appropriately (within the security framework);

Create and test complex, well-engineered deliverables to support simple, clear, fast services;

Interpret raw data and information provided to optimise the development of the required information (eg for intranet and/or documents suite) to meet the user needs;

Review work of other content designers and technical documentation writers for consistency and accuracy, and take responsibility for its publication;

Understand the implications of publishing content and manages the risks of doing so;

Advise on and implement continual improvement initiatives to ensure efficient delivery of content and consistency across the directorate; and

Perform other related activities as directed by the Commonwealth.


Skills and Experience Required

An active NV1 clearance at a minimum is required.

Extensive current understanding and experience in the ICT process

Technical Writing experience

Ability to work collaboratively in a complex stakeholder environment

Location and Contract Term:

Canberra Based - 12 Month Contract with multiple extensions options

Security Clearance:

Must be an Australian Citizen. NV1 Security clearance is required

How to Apply:

Applications close 30 May 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Jo Finchett 1300 944 936 for any further information.

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