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Business Support Officer (#1167-1)

Business Support Officer (#1167-1)

Job Title: Business Support Officer (#1167-1)
Contract Type: Contract
Location: Red Hill
Industry:
Salary: $0 - $42.30 per hour
Start Date: 2021-07-04
Reference: V-39383
Contact Name: Connie TONG
Contact Email: connie@whizdom.com.au
Job Published: July 05, 2021 16:02

Job Description

Job id: 1167-1

Job title: Business Support Officer

Location: Canberra

 
Our Government Client is currently seeking a Business Support Officer in Canberra for one-month initial contract with the possibility of extension. Please contact Connie ASAP if you are interested.

About the Role:

The project requires an experienced business support person who has an eye for detail with the ability to transition across Microsoft products (excel, word) to a customer relationship management tool to enable a customer data integrity check to be performed. In addition, the staff member will be required to respond to customer enquiries and update customer data in the CRM package, once the system goes live. They will need to be a team player and be able to support a dynamic environment and have experience with a call-centre environment. The data cleansing activity will focus on checking data around Euthanised pets and deceased pets to reduce the chance of an accidental request being made to pet owners for pet information when the pet is deceased.

Activities for the project include, but not limited, to:

Data cleansing activity:  it includes the review of archived documents and cross checking of pet information against the current database and updating accordingly in the CRM (DASCAMS - a Salesforce product)

Customer support:  Responding to external customer facing support in a call center environment to manage queries relating to updating the customer information in the CRM when the system goes live.

Administration: Ensuring mail out of letters to the customer as required

Estimated start date: ASAP (Pending on national police check and reference check)

Contract term: 1 month contract

Eligibility/Other Requirements: To be eligible for temporary employment within the ACT Public Service you must be in Australia on a visa with work rights or be an Australian citizen or permanent resident.

Application closing date: 12PM 05/07/2021

Hourly Pay Rate: The maximum pay rate for this role is $50.00 inclusive superannuation

 

How to Apply:

Please submit your application include your resume, contact details of two referees, DDMM of your DOB, rate expectation inclusive Super, notice period, payroll option (PAYG or ABN), and a short summary(optional) telling us how your skills, knowledge, experience, and qualifications make you the best person for the job. We will be in touch shortly for suitably skilled candidates.

We may review, short-list for this role prior to the closing date. We encourage the submission of early applications.

Call Connie Tong on 0480 002 460 or email connie@whizdom.com.au for any further information.

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