Technical Writer

Technical Writer

Job Title: Technical Writer
Contract Type: Contract
Location: Canberra
Salary: Capped rate
Start Date: 2021-07-07 00:00:00
Reference: V-39440
Contact Name: Mohammed Samsam
Contact Email:
Job Published: July 08, 2021 17:43

Job Description

The Role:

One of our Private clients has an exciting opportunity for an experienced ITIL Process Analyst / Technical Writer who will be responsible for reviewing, updating, defining and implementing service management policies and processes for an Australian Government Agency to integrate the Services with the Agency Policies.

Essential Skills and Experience:
  • Understanding of the Australian Government Information Security Manual (ISM)
  • Excellent technical writing and presentation skills
  • Good communication skills
  • Experience across the following domains:
    • Availability Management;
    • Capacity Management;
    • Incident Management;
    • Request Management;
    • Problem Management;
    • Release Management;
    • Change Management; and
    • Configuration Management.
    • Service validation and testing
    • Knowledge Management
    • Risk Management
    • Policies & Procedures manual
    • Quality Management plan
    • DR Plan

Location: Canberra

Contract Term: 6 months

Security Requirements: Must be an Australian Citizen. Due to the work environment, our client has requested that all candidates must hold a current NV1 Security Clearance.


How to Apply:

Applications close Wednesday, 14 July 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates.