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Operations Support Officer

Operations Support Officer

Job Title: Operations Support Officer
Contract Type: Contract
Location: Sydney
Industry:
Salary: Market Rate
Start Date: 2021-07-09
Reference: V-39447
Contact Name: Maria Fabello
Contact Email: mariaf@whizdom.com.au
Job Published: July 10, 2021 09:35

Job Description

Operations Support Officer
APPLICATION CLOSES THIS TUESDAY AT 1PM

- Looking for people with excellent written and verbal communication skills
- Good computer skills
- knowledge in Microsoft Office Suite
- Salesforce Lightening experience would be beneficial but not required
- Previous Gov Experience is preferred but not required


- You will be required to have your own laptop/computer and mobile
- High speed internet required


Position Description:

Review and investigate customer applications
Contact and detailed discussion with customers
Reporting of fraud
Attention to detail
Email correspondence with customers
Reviewing and addressing customer complaints
Using policies and procedures to determine outcomes
Maintain a high level of service
Data entry
Outbound customer service
Experience in Energy would be an advantage
Fast paced environment


 

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