Capability Manager

Capability Manager

Job Title: Capability Manager
Contract Type: Contract
Location: Sydney
Salary: Competitive
Start Date: 2021-08-01 00:00:00
Reference: V-39584
Contact Name: Joanne Finchett
Contact Email:
Job Published: August 02, 2021 14:27

Job Description

Seeking an ICT Capability Manager to be responsible for the management of resources for the cloud services unit, the role will be responsible for providing leadership to ICT resources, implementing structures to build resourcing capability based on short and long term requirements of the business. The role is also responsible for capacity planning, analyzing resource utilization and managing resource allocation for the product teams.  

The Role
Key responsibilities:

  • Develop and implement ICT resource management mechanisms for effective capability and capacity resource planning
  • Working with product teams to determine the technical skills required to deliver project solutions, developing and maintaining a database/skills matrix that reflects up to date information on the skills and expertise of resources within the group.
  • Lead a team of multi-disciplinary ICT project delivery resources, responsible for developing skills, managing performance, working with the product delivery leaders to measure and obtain staff feedback on assignments completed, to inform skills matrix, suitability for current and future initiatives and annual performance review.
  • Manage ICT resource pools, this involves the assignment of technical resources to product delivery teams, measure resource utilization and movement of resources within the group.
  • Manage and report on resourcing budgets and forecasts, provide advice on optimizing resource utilization and participate in cost modelling activities for both service and budget management.
  • Ensure the consistent application of organizational policy and processes, implement standardized approach, documentation and templates
  • Develop and maintain leadership and stakeholder relationships through effective communication, negotiation and issues management to ensure service delivery outcome are met
  • Engage with corporate partners to leverage existing or new commercial agreements and coordinate with vendors supplying services with the objective to ensure KPI’s, SLA’s and any benefits are achieved.


Skills and Experience Required:
  • Experience managing resourcing budgets, forecasting resourcing needs based on the pipeline of work and budgets, anticipate resourcing and/or financial risks and develop plans to identify and address risks.
  • Excellent analytical skills including proven experience in analyzing and interpreting complex information from numerous sources, preparing and presenting analysis and reports, high level problem solving skills and exercising sound judgement in complex decision making.
  • Demonstrated experience coaching and advising team members whilst always fostering a performance based and customer focused work culture as a Team Manager.
  • High level commercial acumen, with an understanding of contract and engagement management procedures and the ability to work with corporate partners on procurement and/or financial processes.
  • Strong communication and interpersonal skills, ability to influence and negotiate with key stakeholders and customers to achieve optimal business outcomes.
  • Excellent organizational skills, player coach persona and experience working in a high volume and demanding professional environment with a capacity to priorities, multi-task, achieve business goals, perform and always work with a customer focused approach.

Location and Contract Term:

Sydney – Chatswood Based – 6 Month Contract with has a very high chance of extension

This role is only for 3 days per week

How to Apply:

Applications close 5 August 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Jo Finchett 1300 944 936 for any further information.

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