Business Operations Consultant

Business Operations Consultant

Job Title: Business Operations Consultant
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2021-08-01
Reference: V-39587
Contact Name: Joanne Finchett
Contact Email:
Job Published: August 02, 2021 16:58

Job Description

Seeking a Business Operations Consultant to Manage the day-to-day operational management of Business Operations

The Role
Key responsibilities:
  • Manage the day-to-day operational management of Business Operations
  • Develop and execute an annual Operational Plan that meets strategic and operational goals, and continuous improvement opportunities
  • Mentor staff and manage business functions including overseeing team’s commitment to:
    • Excellent client and customer standards
    • Maintaining relevant industry and other standards
    • Understanding needs and maximising client outcomes
  • Contribute as a skilled and productive member of the Leadership team by participating in activities to achieve strategic and organisational goals including planning, reporting and KPI monitoring
  • Coordinate with and escalate to strategic and operational issues and risks for the Business Operations in a timely manner
  • Provide monthly reports to the client on business operations
  • In collaboration with the client, monitor and review the Risk Register bi-annually and ensure it is presented to the Board for consideration.
Information and Communication Technology

  • Research and analyse industry ICT developments to provide information for strategic and operational goals
  • Lead and coordinate the introduction of new technology, software upgrades and enhancements, ensuring staff are adequately trained when they are introduced
  • Devise an ICT development strategy including use of PC’s, laptops, mobile devices, network infrastructure, network appliances and peripherals, working collaboratively with the team and Managed Services provider. Accountabilities Key Activities & Expected Outcomes
  • Manage the ICT Managed Service Agreement
  • Identify level 1 ICT requirements and train relevant team members to provide this organisational support
  • Manage the ICT assets, troubleshooting and resolving issues
  • Ensure that all ICT licenses are appropriate, adequate and up to date
Quality Improvement

  • Lead the implementation of the Quality Management System and Accreditation
  • Work collaboratively with the Quality Coordinator to foster a workplace culture of continuous improvement to consistently meet industry standards and benchmarks
Asset Management

  • Ensure assets are well maintained through a system of audits and maintenance plans
Location and Contract Term:

Canberra Based – 12 Month Contract with contract extension options

Security Clearance:

Must be an Australian Citizen. NV1 Security clearance is required

How to Apply:

Applications close 6 August 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Jo Finchett 1300 944 936 for any further information.