ICT Desktop Support

ICT Desktop Support

Job Title: ICT Desktop Support
Contract Type: Contract
Location: Greenwich
Salary: Market Rate
Start Date: 2021-08-22 00:00:00
Reference: V-39697
Contact Name: Maria Fabello
Contact Email:
Job Published: August 23, 2021 13:49

Job Description

ICT Desktop Support in Sydney

4-months contract

8 hours per day, 40 hours per week    


The primary responsibilities of the Desktop support position is the deployment, configuration and support of PC and peripheral devices connected to the Health Technology LAN and under the management of Health Technology.


Configure and maintain PCs under the management of Health Technology
Create and maintain user accounts
Configure and maintain network printing devices
Configure and maintain miscellaneous end use devices including approved PDAs
Configure and maintain PC application configuration
Configure and maintain PC hardware
Develop and maintain PC application configuration and security packages for delivery to user desktops, including patch management
Proactive monitoring and problem resolution of managed PCs and approved end use devices
Desktop and standalone application support
Update the Service Desk to reflect job status as activity is undertaken
Assist with the development, implementation and maintenance of policies, procedures and standards relating to the effective use and operations of technical services
Provide out-of-hours on-call support as required