UX/Product Designers

UX/Product Designers

Job Title: UX/Product Designers
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2021-08-29
Reference: V-39736
Contact Name: Kym Hinds
Contact Email:
Job Published: August 30, 2021 15:27

Job Description

Our Federal Government client requires designers be part of a team that delivers world-class user experiences of government online services. As part of the team, you will be responsible to assist the project that aims to improve job seekers and employers find each other online more easily.

Different on-going projects are aiming at improving the website, the job seeker mobile app, a separate portal used by employment service providers, the contact centre and more. To support the rapid growth of their team, we are looking for someone who is:
  • a UX guru, able to lead the discovery, requirement gathering and strategy for a product/online service
  • a hands-on designer keen to play with Figma or Axure to design the user-interface and interactions of such product/online service
  • a stellar communicator able to engage with diverse stakeholders, wisely advocate for the end-users and communicating a clear, consistent vision for success over time and across channels
  • enthusiastic and full of personal drive to improve users’ experience, one small win at a time
  • keen to contribute to improving our design workflow, agile processes and overall ways of working
The successful candidate(s) will work alongside multidisciplinary teams of researchers, service designers, business analysts, developers, etc. on a wide range of online services.

Remote work is available as the borders are closed, however, a regular presence in the office in Canberra will be required once the situation returns to normal.

What this job has to offer:
  • A culture fostering ideas and initiatives,
  • A keen team of competent and like-minded people
  • The satisfaction of helping thousands of employers find the right staff for their business as well as millions of Australians in need for a job
  • The opportunity of working on one of the largest-scale government projects
  • Competitive day-rate
  • An office right in the city
  • Tools of the trade (e.g. macbook pro, wide monitor, etc.)
Essential criteria
  • Significant experience and expertise leading the UX design work of complex and/or transactional online services. For example, you can speak about large-scale projects and tangible outcomes you are proud to have delivered in the past.
  •  Demonstrated experience working in multi-disciplinary teams, building rapport with and educating stakeholders about the UX design methodology and its value. For example, you can speak about specific contributions you have made to improve a process, project, team or organisation.
  •  Outstanding oral and written communication skills. Demonstrated ability to collaborate and influence audiences by clearly articulating your vision and design recommendations through a thoughtful rationale. Example: You can speak about how you would communicate your early design ideas or manage a situation where colleagues/stakeholders have different views to your own.
Location and Contract Term:
The role is based in Canberra with an estimated start of 20 September 21 up to 30 June 2022.  With up to 2 extension option periods of twelve months each. Subject to approval.

Security Requirements:
Applicants must be Australian Citizens. You must have the ability to obtain a Baseline Clearance.

How to apply:
Please upload your resume to apply. Please note you will be required to complete a selection criterion to complete this application process. We will be in touch with instructions for suitably skilled candidates.

Call Kym 1300 944 936 for any further information.

Applications close Friday 3 September @ 4pm 2021.

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