ICT Desktop Support Technician level 4 (TSPV)

ICT Desktop Support Technician level 4 (TSPV)

Job Title: ICT Desktop Support Technician level 4 (TSPV)
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2021-09-15 00:00:00
Reference: V-39869
Contact Name: Kate Kornsasi
Contact Email:
Job Published: September 16, 2021 14:33

Job Description

ICT Desktop Support Technician - This role is responsible for deployment, troubleshooting, support and stores management of ICT endpoint devices under the general direction of the Endpoint Services Team. ICT endpoint devices include: Personal Computers, Thin Clients, Multifunction Devices (print, scan, copy), Monitors, Keyboard, Video, Mouse Switchboxes and IP Telephones.
Major Responsibilities:
  1. Installation of ICT endpoint devices including establishing the network connection from the switch port to the endpoint device. This may involve some physical work such as unpacking cartons, moving computers between desks.
  2. ICT stores management which includes conducting stocktake activities, moving bulky items such as boxed PCs and monitors, unboxing equipment and disposal of garbage.
  3. Preparation of endpoint devices for sanitisation and disposal in accordance with provided instructions.
  4. Basic network configuration including switch port configuration, network based security management configuration, DHCP and print services.
Location and Contract Term: The role is based in Canberra. 12 month contract. 
SFIA security level required: The Specified Person will be expected to demonstrate attributes of SFIA Level of Responsibility 4.
Security Requirements: Current Top-Secret Positive Vetting (TSPV) security clearance is strongly preferred, however candidates who have held a TSPV in the previous 12-month period (which has since been downgraded) may be considered.
How to Apply:
Please upload your resume to apply. Please note you will need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates.
Applications open until 8 October 2021 or until position is filled.
Call Kate 0480 002 456 for any further information.