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Messaging Systems Specialist

Messaging Systems Specialist

Job Title: Messaging Systems Specialist
Contract Type: Contract
Location: Canberra
Industry:
Salary: Capped Rate
Start Date: 2021-09-16 00:00:00
Reference: V-39882
Contact Name: Mohammed Samsam
Contact Email: mohammeds@whizdom.com.au
Job Published: September 17, 2021 12:07

Job Description

The Role:

One of our Federal Government clients is looking for highly experienced Messaging Specialist who will maintain current knowledge and experience across the following technologies:
  • Microsoft Technologies including:
    • Microsoft 365
    • Exchange
    • Azure
    • Active Directory and
    • Azure Active Directory
  • Provide 3rd level support for all Microsoft 365 and Exchange Online related issues.
  • Design and configure business components according to agreed business needs, such as Exchange Online and supporting Microsoft 365 and cloud services.
  • Create and maintain a contemporary Modern Workplace environment and improve user experience.
  • Mentoring the Messaging team to develop their Microsoft 365 support and maintenance skills.
  • Maintain the Governance and Security Model for the platform.
  • User and support staff documentation.
Responsibilities:

Your responsibilities will include, but not limited to:
  • Provide specialised technical expertise and recommendations on Microsoft 365 products and services.
  • Provide 3rd level support for all Microsoft 365 and Exchange Online related issues.
  • Design and configure business components according to agreed business need, such as Exchange Online and supporting Microsoft 365 and cloud services.
  • Create and maintain a contemporary Modern Workplace environment improve end user experience.
  • Mentoring the IT team to develop their Microsoft 365 support and maintenance skills.
  • Documenting and running changes (start to finish) under the ITIL framework.
  • Updating and maintaining the Department’s documentation and management tools.
Essential Skills and Experience:
  • A minimum of 3 years’ experience in a technical operations role as a Messaging specialist.
  • Demonstrated experience in producing and reviewing technical and design documentation.
  • Demonstrated experience in managing complex secure environments.
  • Strong experience in implementing IT solutions for large, highly integrated government agencies or private organisations.
  • Management and administration of Microsoft Exchange 2016 and Exchange online
  • Extensive PowerShell skills including development of ground-up scripting across Exchange, Active Directory and other Microsoft 365 services
  • Experience with migration paths from on-prem solutions to Microsoft 365
  • Microsoft and ITIL certifications are highly regarded
 

Location: Canberra

Contract Term: 12 months with 2 x 12 month extension options.

Security Requirements: To be eligible for this role, you must be an Australian Citizen.

 

How to Apply:

Applications close Wednesday, 22 September 2021

Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates.