Infrastructure/Application Support Engineer

Infrastructure/Application Support Engineer

Job Title: Infrastructure/Application Support Engineer
Contract Type: Contract
Location: Canberra
Salary: Competitive
Start Date: 2021-09-30
Reference: V-39991
Contact Name: Kym Hinds
Contact Email:
Job Published: October 01, 2021 17:25

Job Description

We require an experienced Infrastructure/Application Support Engineer to provide advanced Microsoft Server and Security Solutions (including Federation Services) and Application support for our Federal Government client’s bespoke business applications.

Your responsibilities:
  • Provide 2nd and 3rd level support services to ensure business continuity of Microsoft server platform and the.NET/SQL Server business applications;
  • Investigate, develop and implement data fixes (in conjunction with the Application Developers) to bespoke business applications;
  • Take ownership over production incidents and see them through to resolution;
  • Provide technical advice on Microsoft Systems Centre Configuration Manager (SCCM);
  • Participate in the design, development, testing, deployment and support of IT infrastructure
  • Develop and implement changes to departmental systems
  • Transfer skills, provide documentation and exchange information on all relevant aspects of infrastructure, software development and support.
  • Maintain data and system integrity in accordance with Departmental policy, Security Instructions and Information Security Manual;
  • In conjunction with managers, prioritise, analyse and complete tasks
  • Participate as required in any out of hours support and on call roster; and
Location and Contract Term: 
The role is based in Canberra with an estimated start date of 1 November for 12 months.  2 x 12 month extension option.

Security Requirements:
Applicants must be Australia Citizens and have a current NV1 Clearance.

How to apply:
Please upload your resume to apply. Please note you will be required to complete a selection criterion to complete this application process. We will be in touch with instructions for suitably skilled candidates.

Call Kym 1300 944 936 or email for any further information.

Applications close Thursday 7 October 2021.