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Our Federal Govt Client requires an experienced Level 2 Cloud Support Technician, who has a passion and drive for working in a technical environment, utilising the latest tools and technologies in a cloud focused organisation.
About the Project:
Our client is growing to meet the needs of the Australian population, they require comprehensive IT systems to support the day to day running of the organisation. The Platforms, Integration & Data team are responsible for scoping, designing, delivering, and maintaining high quality IT systems and applications to support the entire agency and their partner organisations to deliver to their program participants every day.
About the Role:
The Level 2 Cloud Support Technician will be situated in a multi-skilled team to provide operational support for our platforms and applications. As a Level 2 Cloud Support Technician, you will have a high attention to detail, and you'll have the ability to prioritise and take ownership. You will be comfortable working collaboratively with both technical and non-technical stakeholders with a high aptitude for learning in a fast-paced environment. We are looking for someone who has a passion and drive for working in a technical environment, utilising the latest tools and technologies in a cloud focused organisation.
About your experience:
The role can be based in Sydney or Brisbane with flexible work arrangements. The contract is for 12 months with a 12 month extension and an estimated start of late September.
Security Requirements:
Due to the nature of the work required, applicants must be Australia Citizens and have the ability to obtain national and internal security clearances.
How to apply:
Please upload your resume to apply. We will be in touch with instructions for suitably skilled candidates.
Call Kym 0480 002 463 or email kymh@whizdom.com.au for any further information.
Applications close Friday 26 August 2022.
Level 2 Cloud Support Technician
| Job title : | Level 2 Cloud Support Technician |
| Contract type : | Contract |
| Location : | Brisbane |
| Sectors : | |
| Salary : | Competitive |
| Start date : | 2022-08-14 |
| Duration : | 12.0 MONTH |
| Job Reference : | V-41918 |
| Contact name : | Kym Hinds |
| Contact email : | kymh@whizdom.com.au |
| Job published : | over 1 year ago |
About the Project:
Our client is growing to meet the needs of the Australian population, they require comprehensive IT systems to support the day to day running of the organisation. The Platforms, Integration & Data team are responsible for scoping, designing, delivering, and maintaining high quality IT systems and applications to support the entire agency and their partner organisations to deliver to their program participants every day.
About the Role:
The Level 2 Cloud Support Technician will be situated in a multi-skilled team to provide operational support for our platforms and applications. As a Level 2 Cloud Support Technician, you will have a high attention to detail, and you'll have the ability to prioritise and take ownership. You will be comfortable working collaboratively with both technical and non-technical stakeholders with a high aptitude for learning in a fast-paced environment. We are looking for someone who has a passion and drive for working in a technical environment, utilising the latest tools and technologies in a cloud focused organisation.
About your experience:
- Support the ITC service desk as a point of escalation
- Investigate complex technical problems and engage stakeholders appropriately
- Provide technical support for the organisation’s applications and platforms
- Engage directly with end users to provide technical solutions
- Prioritise work items within the work queue
- Work in an Agile environment to complete application operation tasks as assigned
- Participate in an on-call support roster
- Conduct application administration tasks
- Contribute to technical documentation development
- Support the level 1 ITC service desk by advising on diagnostic steps for supported applications
The role can be based in Sydney or Brisbane with flexible work arrangements. The contract is for 12 months with a 12 month extension and an estimated start of late September.
Security Requirements:
Due to the nature of the work required, applicants must be Australia Citizens and have the ability to obtain national and internal security clearances.
How to apply:
Please upload your resume to apply. We will be in touch with instructions for suitably skilled candidates.
Call Kym 0480 002 463 or email kymh@whizdom.com.au for any further information.
Applications close Friday 26 August 2022.
Job has Expired