The Department requires a resource to undertake the role of Domestic Regional Technical Officer to assist with priority ICT support for Department and Partner Client Agency locations within Australia.
The Domestic Regional Technical Officer will be required to:
- Provide technical support domestically including travel, some international travel opportunities may be required.
- Install and support the Departments IT, Network and Communications systems.
- Review and maintain installation documentation of various ICT systems.
- General technical work and advice.
- Additional duties as required in relation to ICT technical installations and support.
- Possess the ability to work under limited supervision individually or in a team environment.
- Possess the ability to engage with a variety of stakeholders at all levels.
- Demonstrate a strong willingness to learn, showcase sound lateral thinking to investigate and solve undocumented problems.
- Create and update Standard Operating Procedures.
- Taskings may include after hours and weekend work
Skills and Experience Required:
Essential criteria
1.• Complex ICT Systems.
2.• Desktop – capable of install/support of end-user compute software and hardware.
3.• Printers – capable of installation and troubleshooting hardware and software.
4.• UPS – understanding of Uninterruptible Power Supply function and installation/maintenance.
5.• Physical Network and Server infrastructure – base understanding and operability of network and server devices and distribution cabling.
Desirable criteria
1.• Logical Network – working knowledge of network routing and switching, including core concepts such as DHCP, subnetting, VLANs – or the ability to acquire.
2.• Open Cabling Registration.
3.• Senior First Aid.
4.• White Card, Enter and work in confined spaces, Work safely at heights, asbestos awareness. • Knowledge of government physical & electronic security requirements and processes. • Understanding of the Departments technical ICT operational environment.
Location and Contract Term: This role is based in Canberra. 12 month contract with 2 x 12 month contract extension options.
Security Requirements: Applicants must be Australian Citizens and hold a NV2 security clearance (PV Desirable)
How to Apply: Applications close 28 October.
Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates
Call Kelly 0480 002 457 or email kelly@whizdom.com.au for any further information
