About our client
Our client is a well-known and prestigious state government organisation that provides exceptional services and support. Employees enjoy access to cutting-edge resources, continuous learning and development programs, and a collaborative environment that fosters creativity and career growth. Our client’s commitment to diversity and inclusion ensures a welcoming workplace for all. Additionally, the company’s focus on sustainability and social responsibility allows employees to contribute to meaningful global initiatives.
About the role
As an Advisory Officer with the Benefit and Personal Insurance team you will be required to ensure customers receive their legitimate entitlement to pension incomes and concessions and that these are received at the correct rate.
Assist in managing and implementing a range of projects, to support and improve service delivery
We are seeking someone who has a paralegal background or an insurance claims background, experience with these backgrounds would mean they are able to identify which clients may potentially be entitled to a TPD claim.
Key responsibilities will include:
- Assist in managing a range of projects to deliver initiatives to the department.
- Manage and undertake day to day and detailed aspects of project implementation, including monitoring project plans, coordinating resources, and managing deliverables and tasks.
- Assist with research and analysis to support the development of key projects across the department.
- Assist in managing projects designed to review, monitor and improve the effectiveness of service delivery.
- Provide day to day advice and communication to relevant project stakeholders regarding project status and implementation issues.
- Assist in preparing a range of project related documents as instructed, including status updates, reports, budgets and discussion papers.
- Utilise and implement project management methodologies and processes in all projects.
- Dealing professionally with tribunal members and parties.
- Exercising judgement in a respectful manner when dealing with parties in an often volatile and emotive environment.
- Identifying and responding to changing workloads and priorities, and meeting deadlines within tight timeframes in a high-volume environment.
What's on offer?
This contract is available from ASAP pending clearance of pre-employment checks for initially 10 weeks.
Located in Parramatta
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call George Wright on 0480 011 549 or email georgew@whizdom.com.au for any further information.
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
