- Sydney
- 12-Month Contract
This is a senior managed services leadership role responsible for the end-to-end delivery, governance and commercial performance of complex technology services for a major client. The successful candidate will bring 10+ years of senior delivery experience and be comfortable operating at executive level across multiple technology towers.
Key responsibilities:
- Lead and oversee managed services delivery across application operations, cloud operations, security operations and third-party cloud vendors.
- Own overall service performance, delivery governance, risk management, escalations and continuous service improvement.
- Establish and maintain delivery processes, policies, quality standards and KPIs, using customer feedback and performance data to drive improvements.
- Manage project delivery, financials and commercial outcomes, removing delivery obstacles and ensuring contractual/service commitments are achieved.
- Act as the senior client-facing delivery leader, managing executive stakeholders and providing clear communication around performance, risks, issues and priorities.
- Coordinate multiple internal teams, technical functions and external vendors to ensure services operate as a single integrated delivery model.
- Support new enhancements and initiatives, including ad-hoc solution development, scope definition and commercial management.
What’s on Offer?
- 12-month contract opportunity.
- Sydney based engagement.
George Wright | 0480 011 549 | georgew@whizdom.com.au
Candidates will need to be willing to undergo pre-employment screening checks, which may include identification and work-rights verification, security clearance verification and any other client-requested checks
