Location: Sydney CBD
Clearance: Minimum Baseline Security Clearance (mandatory)
About the Role
An opportunity is available for an experienced Concierge Security Officer to join a secure federal government facility located in the Sydney CBD. This is a front‑of‑house role requiring a professional, customer‑focused individual who can balance security responsibilities with high‑quality concierge service in a corporate government environment.
Key Responsibilities
- Act as the first point of contact for staff, visitors, and contractors
- Provide professional concierge and customer service support at reception
- Manage visitor access, sign‑in processes, and identification checks
- Monitor building entry points and ensure compliance with security protocols
- Conduct bag checks, access control, and patrols as required
- Respond to security incidents, alarms, and emergencies in line with procedures
- Liaise with building management and internal stakeholders
- Maintain accurate security logs, reports, and incident documentation
- Previous experience in concierge, corporate, or government security roles
- Strong customer service and communication skills
- Professional presentation and calm demeanour
- Ability to follow strict security and access control procedures
- Strong situational awareness and attention to detail
- Confidence engaging with senior stakeholders and the public
- Minimum Baseline Security Clearance (must already be held)
- Valid NSW Security Licence
- Full working rights in Australia
- Ability to pass ongoing suitability and compliance checks
- Work in a secure, professional federal government environment
- CBD location with stable, structured working conditions
- Front‑of‑house role combining security and concierge responsibilities
- Opportunity to be part of a high‑standard, compliant security operation
- This is a 4-week initial engagement with high potential for renewal
- Hours required are 9am-5pm.
- Rates are available above award
How to Apply
Please upload your CV to apply. Suitable candidates will be contacted with next steps and may be required to complete additional selection criteria.
For further information, contact:
📞 Farbar Siddiq – 0489 922 211
📧 farbars@whizdom.com.au
Candidates must be willing to undergo pre‑employment and security screening as required.
