Job details
The role is responsible for ensuring that the devices, applications, and software systems supporting Polar Medicine operations are effectively integrated and maintained to enable the delivery of secure and reliable 24/7 clinical and telemedical services across the operational environments.
The successful candidate will work closely with the Polar Medicine ICT Support Team Leader, the Medical Systems Support Officer, and members of the ICT Infrastructure Services team.
Working collaboratively with internal stakeholders, vendors, and operational teams, the resource will provide specialised Information and Communications Technology (ICT) and Health support across medical systems integration, infrastructure, cybersecurity, and operational support environments. The role will contribute to ensuring the secure, reliable, and efficient delivery of digital health and medical ICT services supporting operations.
Please note: This role is based in Tasmania and onsite attendance is preferred.
Key duties and responsibilities
- Digital health system integration for the Polar Medicine Unit with divisional and Department CT platforms.
- Technical support for electronic recruitment (e-Recruit) and PMU medical screening system integrations.
- Cybersecurity support for medical systems, applications, and devices, including security assessments, vendor solution reviews, and secure system enhancements.
- Health cybersecurity risk assessments and preventative security initiatives, including coordination of penetration testing activities where required.
- Support and integration activities with in-house operational applications.
- Medical record system enhancements, scripting, programming, and technical troubleshooting.
- Medical data integration, database maintenance, recovery operations, and query support.
- Delivery of major software upgrades and enhancements for medical systems.
- Design and support of Information and Communications Technology (ICT) and digital infrastructure within medical facilities, including stations, Containerised Medical Facility (CMF), Deep Field Medical (DMF) facilities, and field camps.
- Fault triage and troubleshooting prior to escalation to external vendors for related issues.
- Configuration and support of secure telehealth and remote video conferencing solutions, including VisionFlex and TeleMedic.
- Medical network support, including Wi-Fi, Local Area Network (LAN), switches, firewalls, Virtual Local Area Networks (VLANs), and secure medical traffic configurations across stations and RSV Nuyina (research and supply vessel).
Essential criteria
- Demonstrated experience in designing the integration and support of medical health systems and devices in a geographically diverse clinical environment.
- Demonstrated experience in implementing secure messaging technologies such as Mirth Connect, Health Level Seven (HL7), Fast Healthcare Interoperability Resources (FHIR), and Digital Imaging and Communications in Medicine (DICOM) standards.
- Demonstrated ability to conduct cyber security assessments of medical systems and devices, including the conduct of penetration testing.
- Demonstrated experience in monitoring systems in an operational clinical environment, including the ability to diagnose issues and implement corrective actions to restore or improve clinical health systems.
- Experience in maintaining medical health record data, particularly in a Microsoft SQL Server environment.
- 1.Minimum 5+ years' experience providing ICT integration and support services in a clinical health systems environment.
Security Required: Baseline Security Clearance required
Location -Tasmania - SA
How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Closing date: Friday 12 June 2026 by 9am
Call Joanne Finchett on 0480 002454 or email Joanne@whizdom.com.au for any further information
