The Role:.
We are seeking an experienced and motivated Platform Operations Engineer (Cloud Engineer) to join our operations team to provide critical technology support to external client facing applications in the Production and External Vendor Testing environments.
Key duties and responsibilities:
• Strong analytical and problem-solving skills with the ability to manage workloads and deliver under high-pressure situations.
• Ability to be flexible and adapt to shifting priorities in the working environment.
• Strong communications skills and internal and external stakeholder engagement and relationship.
• Operate and manage applications and infrastructure hosted on AWS Cloud.
• Undertake regular and ad-hoc operational activities such as health checks, certificate renewals and scheduled maintenance tasks such OS and software patching and upgrades.
• Monitor, troubleshoot, and resolve high severity incidents in a 24 x 7 live production and external vendor testing environments, preventing or minimising downtime and adverse impacts to external clients and users.
• Proactively address operational irritants by performing root cause analysis and drive permanent fixes for recurring issues with delivery teams.
• Implement and maintain monitoring, logging and alerting to ensure high availability, performance and reliability of our systems to meet target volumes and application metrics.
• Assist in governance and audit activities and compile operational and data driven reports for business and technical stakeholders.
• Review and provide solutions to security findings and vulnerabilities identified in security scanning tools such as Tenable, Fortify and AWS Security Hub.
• Participate in change and release processes and undertake deployment and configuration activities, including technical and business deployment verification of changes.
• Contribute to continuous improvement initiatives through automation of routine tasks, processes and workflow refinement, and update to documentation.
• Participate and provide knowledge transfer sessions, documenting procedures, fixes and workaround to assist team to work efficiently and smarter.
Skills and Experience Required:
• Experience in AWS cloud and technologies including EC2, CloudWatch, Lambda and S3.
• Extensive technical skills in midrange applications and architecture and experience in database, network, and security technologies.
• Infrastructure administration experience in Windows and Linux (RedHat Enterprise preferred) Operating Systems.
• Experience in scripting (using languages like Python, AWS CLI, Bash or PowerShell) for day-to-day management and automation tasks.
• Experience or familiarity with monitoring tools (e.g. Splunk), ITSM workflow and ticketing systems such as ServiceNow, and Azure DevOps to manage and track work, bugs, issues and risks.
Location and Contract Term: This role is ACT and Melbourne based. 12 month contract
with 2 x 12 month contract extension options
pending budget and delegate approval.
Security Requirements: Applicants must be Australian Citizens and hold a baseline security clearance.
How to Apply:
Applications close 19 May.
Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates
Call Kelly 0480 002 457 or email kelly@whizdom.com.au for any further information
