Job details
Scrum Masters support the delivery team, and monitor and improve performance of the team. They use agile methodologies, learning and iterating the product and processes frequently to meet user needs. They work with Delivery Managers to remove blockers and support the delivery team so that they can maintain delivery throughput.
Senior Scrum Masters work with and influence across teams, coaching them to self-organise, structure and manage their work and achieve their goals. As a key source of knowledge of agile values, principles and practices, Senior Scrum Masters provide guidance on agile operating models and strategies for newly formed teams or projects and existing delivery areas, taking into account the context, team maturity, focus, priority, flow and value. Senior Scrum Masters remove blockages/impediments, and work with Product Owners to optimise the delivery of value through a correctly prioritised backlog, aligning to the end state vision. They coach and mentor the teams in agile values, principles, and practices, building a high performing dynamic and ensuring that the agreed agile process is correctly applied. They support the team to negotiate priorities and goals with the Product Owner and protect them from outside interruptions and distractions. They also support the team to establish and maintain velocity ensuring they remain on track to meet their agreed goals. Senior Scrum Masters exercise a considerable degree of independence and undertakes a leadership role, with work performed under the broad direction of senior management. They undertake complex problem solving and issues management and develop strategic relationships to identify opportunities, achieve outcomes and facilitate cooperation.
Key duties and responsibilities
- coach teams in agile values, principles and practices and model the agile mindset
- plan, set up and facilitate agile event including daily stand-ups, sprint planning, sprint reviews and retrospectives
- assist the team to plan, understand and be accountable for achieving its goals
- anticipate and address/remove blockers/impediments that the team may encounter so the team can remain focused on its goals
- shape the design of processes and practices used by the team based on their maturity and ensure team adherence to the agreed agile process rules
- help the team manage and resolve conflicts and challenges, and play a key role in improving team cohesion, motivation, dynamics and performance
- create an environment of trust and respect where issues or concerns can be raised safely
- coach the teams and to be self-managing, self-organising and continually improving
- identify and analyse risks and opportunities in relation to goal achievement or performance,
- develop change strategies for consideration of team, and monitor outcomes
- in collaboration with the Product Owner, review and refine the product backlog, re-prioritising and re-assessing the relevance of tasks/stories
- negotiate with product owners and stakeholders to protect the team from external influences impacting their ability to meet the agreed goals
- co-ordinate with other teams as required to manage dependencies and support the team to deliver
- represent the team/s in meetings, and relay information from that meeting back to the team
- develop and deliver presentations, conduct rituals and events and be actively involved in communication and change activities involving stakeholders
- research agile trends, industry dynamics, frameworks and tooling to guide and improve the agency’s use of agile methodologies
- coach newer scrum masters to build capability and lead a community of practice to facilitate continued learning and capability across the agency
- make significant contribution to innovation, changes in workplace practices and business improvement
- develop and maintain stakeholder relationships and networks including representing business area at meetings and other workplace events
- research, analyse and apply problem solving skills to develop innovative solutions to meet clients’ requirements.
Minimum 3 years’ experience as a Scrum Master supporting one or more MDT's. Scrum Certification is desirable Extensive knowledge & understanding of: • agile values, principles & practices & their effective application • concepts of continuous delivery & product delivery lifecycle where relevant • project management methodologies where relevant • team dynamics & factors that affect team cohesiveness & performance • relevant business systems & tools such as Jira • familiar with LEAN & KANBAN
Security Required: Baseline Security Clearance required
Location - QLD, ACT, VIC, NSW, SA and Hybrid - 3 days a week
How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Closing date: Wednesday 22 April 2026 By 9am
Call Joanne Finchett on 0480 002454 or email Joanne@whizdom.com.au for any further information
