About the Organisation
Our client is a large Australian Government organisation delivering secure, reliable and user-centred digital services. Its technology division supports critical ICT infrastructure, cloud platforms, end-user services and enterprise technology projects.
The organisation offers a fast-paced and collaborative environment focused on digital transformation, service modernisation and the ongoing improvement of technology services.
About the Role
We are seeking an experienced Senior End User Computing Engineer to provide Level 3 engineering, automation and operational support across complex end-user computing platforms and services.
The role has a strong focus on engineering, service modernisation and automation using Azure DevOps, Azure Pipelines, Microsoft Purview Information Protection and PowerShell. Recent, hands-on experience with these technologies is a priority requirement.
Working closely with technical teams, vendors and internal stakeholders, you will help deliver secure and reliable end-user services, improve operational efficiency and provide expert technical advice across supported platforms and technologies.
The Responsibilities
- Design, engineer, maintain and provide Level 3 support for complex end-user computing platforms, including standard operating environments, corporate devices, productivity services and remote-access solutions.
- Develop and support automation, deployment pipelines and configuration-as-code solutions using Azure DevOps, Azure Pipelines, Git and PowerShell.
- Automate the deployment of Microsoft Purview Information Protection controls.
- Plan and implement upgrades, migrations, application deployments, patching and service changes across production and non-production environments.
- Monitor endpoint, application, platform and end-to-end service health, capacity and performance.
- Diagnose root causes and implement sustainable solutions to complex technical issues.
- Produce technical designs, implementation plans, test plans, operational procedures and support documentation.
- Collaborate with technical teams, vendors, and Level 1 and Level 2 support personnel to implement changes and resolve incidents.
- Support team capability through technical guidance, knowledge transfer and documentation.
- Expert, hands-on experience with Azure DevOps and Azure Pipelines, including source control, branching, pull requests, deployment stages, approvals, variables and service connections.
- Experience troubleshooting pipelines and managing controlled releases across production and non-production environments.
- Strong experience administering and engineering Microsoft Purview Information Protection, including sensitivity labels, label policies and Data Loss Prevention configurations.
- Demonstrated experience managing Azure Virtual Desktop in a complex enterprise environment.
- Expert knowledge of Windows 11, Microsoft Intune and Group Policy.
- Experience across compliance, MDM/MAM, application deployment, patching and Standard Operating Environment management.
- Experience administering Microsoft 365 Apps for enterprise, including servicing profiles, deployment and update channels.
- The ability to produce high-quality technical designs, implementation plans, standard operating procedures and operational documentation.
- Strong initiative, technical judgement, problem-solving ability and stakeholder engagement skills.
Desirable experience
- Microsoft Configuration Manager and Windows Autopilot
- Microsoft Defender for Endpoint and Microsoft Defender XDR
- BitLocker, attack surface reduction rules and application control technologies
- Azure Monitor, Log Analytics and FSLogix
- Exchange Server, Exchange Online, Microsoft Teams and OneDrive for Business
- Application packaging and deployment technologies
- Patch My PC and Windows Update services
- Vulnerability remediation and patch governance
- iOS, iPadOS and Apple Business Manager.
- Knowledge of Australian Government cyber security requirements and processes.
- Experience applying the Information Security Manual, Essential Eight maturity controls and ACSC hardening guidance.
- Experience supporting Exchange Server and Exchange Online environments.
- Relevant Microsoft, cloud, endpoint management, DevOps or cyber security certifications. The source does not nominate specific certifications, so these would be advantageous rather than mandatory.
- Initial 12-month contract.
- Up to two 12-month extension options.
- Senior-level engagement equivalent to EL1.
- Canberra-based opportunity.
Candidates must hold a Baseline security clearance.
Submissions close COB Thursday the 24th of September 2026.
Please call Lisa Berjak on 0480 011 550 for any further information. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification, and any other client-requested checks.
Why partner with Whizdom?
We’re Whizdom. We view you as an extension of our strong, dependable brand and have differentiators which really are different! The Whizdom way:
We pay our contractors same day you submit your timesheet!
We are Level 3, DISP certified and have signed the Veteran Employment Commitment and been awarded the highest level of compliance to this important initiative, proactively assisting veterans transitioning from the forces to civilian roles. We’ve been lucky enough to win industry awards for our high level of process compliance and are ISO 9001 certified. Our commitment to reducing Greenhouse Gas Emissions has been accredited in line with large global organisations.
We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
Our team of talented people are passionate about your experience, doing the right thing always, with a focus on your long-term career goals. We even give you a best in industry merch pack! Even if this role isn’t the exact fit for you, we would love a chat, contact us to find out more.
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