Job details
Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.
Key duties and responsibilities
The Specified Personnel will be responsible for providing the following deliverables including but not limited to:
- Providing technical expertise to projects and business areas, and leads the technical deliverables;
- Maintaining, monitoring and upgrading the Virtual Service Environment (VSE) environments and servers;
- Planning, designing, developing, testing and maintaining new or existing virtual service developments in accordance with guidelines and in collaboration with stakeholders;
- Configuring and deploying virtual services and servers in accordance with the applications operational model governed by application owners;
- Defining and leading the analysis, planning, execution, delivery and performance improvement activities using appropriate tools;
- Promoting the adoption of virtual services to ICT stakeholders and project teams through workshops ;
- Providing support and guidance to project teams for maintaining their own virtual service environments.
- Providing technical expertise to projects and business areas, and leading the technical deliverables;
- Undertaking a range of activities in support of the management and operation of the Department's secure Internet gateway, secure systems, data centre and network services;
- Implementing major/minor project work to support Departmental initiatives;
- Undertaking enhancement and remediation activities across network and gateway systems;
- Managing multiple tasks with competing priorities and deadlines;
- Liaising with external and internal service providers as required;
- Providing support with infrastructure capacity and planning including mainframe;
- Providing server and networking infrastructure management across geographically dispersed environments;
- Providing fleet management and lifecycle oversight of ICT infrastructure assets;
- Providing data centre operations management, including service delivery and vendor coordination;
- Providing data centre footprint optimisation across commercial and departmental facilities nationwide;
- Travelling interstate as required.
The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:
- Business Specifications;
- Functional Specifications;
- As built documentation;
- SOP’s;
- Deployment guides;
- Technical Specifications.
- IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates.
- Systems installation and removal level 5: Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work.
- Systems design level 5: Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements.
- Problem management level 4: Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies.
- Programming/software development level 3: Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result.
- Demonstrated experience with secure web gateways, secure email gateways, and understanding of the PSPF and ISM frameworks in relation to delivery of network services.
- Availability management level 5: Provides advice and guidance on the planning, design and improvement of service and component availability.
- Demonstrated experience with enterprise routing and switching technologies (experience with Cisco technology highly desirable).
- Demonstrated experience with firewall and load balancing technologies (experience with Palo Alto, Fortigate and F5 Networks highly desirable).
Security Required: Baseline Security Clearance required
Location - ACT, Hybrid
How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Closing date: Wednesday 21 October 2026
Call Joanne Finchett on 0480 002454 or email Joanne@whizdom.com.au for any further information
