- Location: Australia
- Employment Type: Contract or Permanent
The Opportunity
Our client is seeking an experienced ServiceNow Developer to support a major banking client on a large-scale ServiceNow transformation program. This role will focus on the design, development, and optimisation of ServiceNow solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM), with a particular focus on HAM, SAM, CMDB, CSDM, Discovery and Service Mapping.
This is an excellent opportunity to work on a complex enterprise environment, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.
Key Responsibilities
- Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.
- Implement and support Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities.
- Develop and maintain a robust and accurate Configuration Management Database (CMDB).
- Implement and align solutions with the Common Service Data Model (CSDM) framework.
- Configure and optimise Discovery and Service Mapping capabilities.
- Develop workflows, integrations, automation, and custom ServiceNow applications.
- Collaborate with architects, business stakeholders, and technical teams to deliver scalable and high-quality solutions.
- Support platform upgrades, enhancements, and continuous improvement initiatives.
- Contribute to solution design discussions and best-practice implementation approaches.
Essential Skills & Experience
- Strong experience as a ServiceNow Developer within enterprise environments.
Deep expertise across:
- ServiceNow ITOM
- ServiceNow ITAM
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- CMDB
- CSDM
- Discovery
- Service Mapping
- Strong ServiceNow scripting and platform development experience.
- Experience delivering ServiceNow solutions in complex, large-scale organisations.
- Excellent problem-solving, communication, and stakeholder engagement skills.
Mandatory Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
Desirable
- ServiceNow Certified Technical Architect (CTA)
- Experience working within the banking or financial services sector.
- Experience with enterprise-scale ServiceNow transformation programs.
Eligibility
- Must be based in Australia.
- Full Australian working rights.
If you're a skilled ServiceNow Developer with strong ITOM and ITAM expertise and are looking to join a high-profile banking program, we'd love to hear from you.
