About our client:
This distinguished Australian public research institution is in Brisbane, Queensland, and is widely renowned as a university "for the real world" due to its deep-seated connections with industry and its strong emphasis on practical, career-focused education and high-impact research. Operating across major campuses, including one within the city's central business district, the university is committed to fostering innovation and making a positive societal impact through transformative education.
About the role:
You are a Technical Business Analyst specialising in case management solutions, translating complex needs into clear requirements and meaningful process improvements. You will work confidently with vendors and non‑technical teams handling sensitive cases, enabling secure, user‑centred change when introducing new systems. You should be highly independent and delivery‑focused, capable of driving analysis, requirements, and solution progression in projects without a dedicated technical project manager.
Key Responsibilities include:
- Capture, analyse and translate business requirements into functional, technical and system specification for project team members.
- Manage business requirements, functional requirements, and technical specification documentation.
- Create Traceability matrixes as part of Solution Design alignment against business requirements.
- Facilitate and prepare business analysis/process stream workshops.
- Develop effective working relationships with project team members, stakeholders, and external parties such as vendors where required.
- Analyse, review and or create complex business processes and customer journey mapping (i.e. current and future state process mapping).
- Motivated self-starter who can work collaboratively or independently.
- Experience in technical writing/operating manual documentations
- Perform QA activities to ensure features are delivered as per acceptance criteria.
- Managing stakeholder expectations related to business analysis/process stream scope to influence project outcomes.
- Act as a bridge between technical and non-technical stakeholders, translating complex concepts into easily understandable terms.
- Strong stakeholder management experience
- Excellent communication skills; written & verbal, formal documentation, presentation, diagramming and modelling, facilitation, and elicitation.
- Exposure to and or experience in the education industry desirable
- Be able to work with staff, stakeholders, contractors, and vendors.
- Manage clear and open communication across teams and stakeholders.
What's on offer?
Located in Brisbane with a Hybrid working arrangement.
Role to commence January 2026 – Contract initially until end June 2026.
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call Katrina Gabriel on 0489 923 756 or email katrinag@whizdom.com.au for any further information.
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
