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Vendor Governance / Relationship Manager
About our client:
Our client is a leading SAAS company, working across various industries to deliver leading mobile technology platforms and solutions which are transforming the way people, vehicles, and things move through the world.
About the Role
An opportunity exists for a passionate professional ready to champion vendor relationships and drive strategic improvements. This role places you at the heart of our vendor ecosystem, where you’ll be instrumental in shaping robust governance frameworks and optimising performance. You'll lead the charge in evaluating vendor excellence, identifying opportunities for cost savings, and expertly navigating risk. Collaborating closely with internal stakeholders, you’ll be a catalyst for enhancing processes and delivering impactful operational improvements. If you thrive on making a tangible difference and building the success of our Vendors across Australia and New Zealand, we want to hear from you.
How you'll make an impact
What you'll bring to the role
How to Apply:
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call Katrina Gabriel on 0489 923 756 or email katrinag@whizdom.com.au for any further information.
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
Vendor Governance Manager
| Job title : | Vendor Governance Manager |
| Contract type : | Contract |
| Location : | Sydney |
| Sectors : | |
| Salary : | Competitive |
| Start date : | 2025-07-16 00:00:00 |
| Duration : | 12 months |
| Job Reference : | V-53394 |
| Contact name : | Katrina Gabriel |
| Contact email : | katrinag@whizdom.com.au |
| Job published : | about 1 month ago |
- 12-month contract
- Sydney Location – Hybrid working
About our client:
Our client is a leading SAAS company, working across various industries to deliver leading mobile technology platforms and solutions which are transforming the way people, vehicles, and things move through the world.
About the Role
An opportunity exists for a passionate professional ready to champion vendor relationships and drive strategic improvements. This role places you at the heart of our vendor ecosystem, where you’ll be instrumental in shaping robust governance frameworks and optimising performance. You'll lead the charge in evaluating vendor excellence, identifying opportunities for cost savings, and expertly navigating risk. Collaborating closely with internal stakeholders, you’ll be a catalyst for enhancing processes and delivering impactful operational improvements. If you thrive on making a tangible difference and building the success of our Vendors across Australia and New Zealand, we want to hear from you.
How you'll make an impact
- Effectively manage, nurture, and grow dynamic business relationships with our external providers, turning partnerships into powerful collaborations.
- Evaluate vendor performance, needs assessment, spend optimisation and risk management.
- Develop and manage a vendor governance framework, policies, and procedures.
- Monitor, evaluate and manage vendor performance against contractual service levels (SLAs) and key performance indicators (KPIs).
- Conduct regular vendor reviews, including operational, financial, and reputational risks.
- Leads the negotiation, execution and ongoing management of contracts with the Legal and Contracts departments ensuring increased value and excellent services from vendors, including controlling costs and mitigating risks
- Investigate and determine the root cause of operational problems and create alternative solutions to resolve them
- Identify and recommend new solutions and work closely with internal business partners (supervisors, operational managers and regional leads) to forecast future needs and to develop cost effective and operational strategies aligned with business objectives.
- Provides consulting and business guidance to clients, both internal and external, in a diverse set of situations.
- Lead vendor onboarding, offboarding, transition planning and due diligence processes in collaboration with sourcing, legal, and business units.
What you'll bring to the role
- 3+ years successfully nurturing and growing vendor/stakeholder relationships
- A strong aptitude for learning and adaptability
- Excellent verbal & written communication skills and in demonstrating ability to fully understand stakeholder concerns and avoid misunderstandings.
- Excellent communication, negotiation, and stakeholder management skills.
- Manages unexpected behaviour in straightforward situations and adapts to moderately changing scenarios.
- Proactively identifies and resolves challenges independently. Demonstrates growing expertise in implementing effective solutions for recurring and emerging issues.
- Anticipates stakeholder needs and potential problems, working to mitigate issues before they escalate
- Collaborate effectively with colleagues
- Analytical mindset with strong attention to detail and organisational skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
How to Apply:
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call Katrina Gabriel on 0489 923 756 or email katrinag@whizdom.com.au for any further information.
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.