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Seeking a ICT Service Portfolio Officer will have a key role in setting up the section, designing, developing, and building the Service Portfolio, catalogues, frameworks, and documentation.
The Role
The ICT Service Portfolio Officer will be responsible for developing and growing the Software Asset Management (SAM) capabilities, processes, and procedures.
The ICT Service Portfolio Officer is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the department to advance the departments interests across a range of forums.
The successful candidates will:
Skills and Experience Required:
Essential criteria
Location and Contract Term:
ACT, NSW, QLD, VIC, or WA Based –12 Month Contract with 1 X 12 possible contract extension
Security Clearance:
Must be an Australian Citizen.
How to Apply:
Applications close 11 August 2022
Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates
Call Jo Finchett on 1300 944 936 for any further information.
ICT Service Portfolio Officer
Job title : | ICT Service Portfolio Officer |
Contract type : | Contract |
Location : | Melbourne |
Sectors : | |
Salary : | Competitive |
Start date : | 2022-08-04 |
Duration : | 12.0 MONTH |
Job Reference : | V-41871 |
Contact name : | Joanne Finchett |
Contact email : | joanne@whizdom.com.au |
Job published : | over 1 year ago |
The Role
The ICT Service Portfolio Officer will be responsible for developing and growing the Software Asset Management (SAM) capabilities, processes, and procedures.
The ICT Service Portfolio Officer is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the department to advance the departments interests across a range of forums.
The successful candidates will:
- Managing the Service Portfolio content repository and ensuring it contains current information that aligns with existing processes and procedures.
- Creating and maintaining the Service Portfolio, catalogues, framework, and documentation.
- Ensuring new services run through a set of standardised activities and procedures to ensure information is documented and provided to the relevant management processes.
- Conducting and coordinating regular reviews of services and their design packages.
- Ensuring services are within agreed SLAs and fulfilling business offerings.
- Assisting with the development of SAM Policies, Procedures and Processes
- Providing guidance regarding software audit processes, licence compliance reviews and addressing any audit/compliance outcomes
- Keeping abreast of vendor activities or policy changes in the Software Asset Management space
- Communicate to a variety of stakeholders with differing levels of ICT knowledge.
- Manage confidential and sensitive information.
- Foster a positive culture within the ICT Service Engagement team aligned with Agency values; and
- Build and maintain effective working relationships with internal and external stakeholders.
Skills and Experience Required:
Essential criteria
- Demonstrated experience as an ICT Service Portfolio Officer or equivalent.
- Demonstrate a strong commitment to meeting agreed work targets and standards.
- Demonstrate a high level of attention to detail.
- Proven strong relationship and stakeholder engagement skills, particularly with ICT technical staff and a variety of stakeholders.
- Demonstrated interpersonal skills, including an ability to communicate, both orally and in writing, in a clear and confident manner.
- Due to the core business of the department, all staff must display a positive contemporary attitude to people with disability. As such, it is highly desirable that applicants have an understanding or lived experience of disability.
Location and Contract Term:
ACT, NSW, QLD, VIC, or WA Based –12 Month Contract with 1 X 12 possible contract extension
Security Clearance:
Must be an Australian Citizen.
How to Apply:
Applications close 11 August 2022
Please upload your resume to apply. Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates
Call Jo Finchett on 1300 944 936 for any further information.
Job has Expired