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RG 146 Qualified Junior Assessor
Mandatory Requirements:
Key Responsibilities
Desired
Security Requirements: Australian Citizen
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call George Wright on 0405 394 106 or email georgew@whizdom.com.au for any further information.
Applications close on 10th August @2024
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
Junior Case Assessor
| Job title : | Junior Case Assessor |
| Contract type : | Contract |
| Location : | New South Wales |
| Sectors : | |
| Salary : | Up to $50 Per Hour (Inc Super) |
| Start date : | 2024-09-25 |
| Duration : | 12 Months |
| Job Reference : | V-44901-2 |
| Contact name : | George Wright |
| Contact email : | georgew@whizdom.com.au |
| Job published : | 10 days ago |
Mandatory Requirements:
- RG-146 Certified (all modules)
- 2+ years’ experience in complex financial advice remediation
- Proficient verbal and written communication skills with a customer service orientation
- Ability to work independently with minimal supervision
Key Responsibilities
- Contact customers to understand and document complaint specifics including all relevant details
- Follow-up as required (via both email and telephone)
- Request relevant information including confidential documents to inform assessment of complaints
- Document customer information and case assessment work papers and outcomes in case management system in required format and level of detail
- Draft formal ‘Assessment Outcome’ document to be shared with both client and customer
Desired
- Proficient in Excel
- Melbourne (Preferred) or Sydney
- 12 Month Contract
- On-site with Hybrid in the future
Security Requirements: Australian Citizen
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call George Wright on 0405 394 106 or email georgew@whizdom.com.au for any further information.
Applications close on 10th August @2024
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.