UX Lead

UX Lead

Job Title: UX Lead
Contract Type: Contract
Location: Sydney
Reference: 2913630
Contact Name: Joanne Finchett
Contact Email:
Job Published: April 08, 2019 19:15

Job Description

Seeking a UX Lead to work with our Case Management and CRM product team. This cross-functional team includes front and back end engineers, business analysts, QA and product managers. The team functions as a long lived product team working in an agile way to continually iterate the product to provide the best experience for our users.

The Role:

Contractor will be working with both technical and business stakeholders to identify UX needs associated with the delivery of  Case Management and Customer Relationship Management Solution from feature development through to production.

Skills and Experience Required:
  • 5+ years commercial experience creating compelling customer and service experiences
  • Demonstrated ability to work end to end on both UX and UI tasks
  • Experience working across web, mobile and social platforms
  • Experience in WCAG 2.0, accessibility assessment for UIs
  • Skilled in UX design tools including HTML, Cascading Style Sheets and Photoshop.
  • Excellent understanding of defining customer needs and creating personas, concepts, prototypes, wireframes and user journey maps
  • Hands on experience facilitating user testing with a range of methods and managing customer facing workshops

Nice-to-have skills and experience: 
  • Knowledge of the AML/CTF domain
  • Experience with federal government and financial/banking sector projects
  • Awareness of or experience in Agile/Lean delivery methodology would be advantageous or certification in relevant agile methodology
Sydney based

Contract Term -12 Month Contract with 12 Month extension option.

Security Requirements- Applicants must be Australian Citizens. A Baseline security clearance is desirable or the ability to obtain.

Applications close 9 April, please upload your resume to apply. Please note, that selection criteria is required for this role.

Call Jo Finchett 1300 944 936 for any further information.

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